Evidence-Based Resources

Curated standards, frameworks, white papers, and best practice documents to support board directors, governance professionals, and healthcare leaders across quality, compliance, and cyber security.

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Regulatory

A New Aged Care Act — Summary of Key Changes

Overview of the new rights-based Aged Care Act, replacing the Aged Care Act 1997. Covers strengthened quality standards, provider obligations, and consumer rights.

Australian Government Department of Health and Aged Care
Aged CareGovernance
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Standard

ACNC Governance Standards

The five governance standards that registered charities must meet — covering purposes, accountability, compliance, suitability of responsible persons, and duties of responsible persons. Essential for not-for-profit board directors.

Australian Charities and Not-for-profits Commission (ACNC)
Board DirectorGovernance
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Regulatory

Aged Care Act 2024

The full text of the Aged Care Act 2024 — the new rights-based legislation replacing the Aged Care Act 1997, strengthening the rights of older Australians and reforming provider obligations and regulatory requirements.

Australian Government — Federal Register of Legislation
Aged CareGovernance
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Regulatory

Aged Care Board Governance — Provider Obligations

Guidance on board governance obligations specific to aged care providers under the Aged Care Act 2024 — covering responsible person requirements, reporting obligations, and quality oversight duties for governing bodies.

Aged Care Quality and Safety Commission
Board Director
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Framework

AICD Director Tools and Resources

Practical resources for board directors including board evaluation templates, meeting guides, governance checklists, and director professional development pathways.

Australian Institute of Company Directors (AICD)
Board Director
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Framework

AICD Governance Practice Guide — Aged Care

AICD’s dedicated governance practice guide for aged care board directors — covering the unique governance challenges in the aged care sector, board oversight of quality and safety, regulatory obligations, and practical guidance for directors navigating aged care reform.

Australian Institute of Company Directors (AICD)
Board DirectorAged Care
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Framework

AICD Not-for-Profit Governance Principles

Governance principles specifically designed for not-for-profit organisations, covering board composition, strategy, risk, performance, and accountability — widely adopted across aged care and health service boards.

Australian Institute of Company Directors (AICD)
Board Director
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Standard

Antimicrobial Stewardship Clinical Care Standard

Quality statements to guide appropriate antimicrobial use across health care settings, reducing resistance and improving patient outcomes.

Australian Commission on Safety and Quality in Health Care
Aged CareGovernance
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Framework

ASD Essential Eight Cyber Security Framework

The Australian Signals Directorate’s Essential Eight mitigation strategies — the baseline cyber security framework recommended for all Australian organisations. Covers application control, patching, macro restrictions, user application hardening, admin privilege restriction, multi-factor authentication, backups, and operating system hardening.

Australian Signals Directorate (ASD)
Cybersecurity
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Framework

ASX Corporate Governance Principles and Recommendations

The ASX Corporate Governance Council’s principles and recommendations — the benchmark for corporate governance in Australia, covering board structure, remuneration, risk management, and ethical decision-making.

ASX Corporate Governance Council
Board Director
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Regulatory

Australian Charter of Healthcare Rights

Describes the rights of patients and consumers when accessing health care services in Australia — a foundational document for consumer-centred governance and accreditation.

Australian Commission on Safety and Quality in Health Care
HospitalGovernance
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Framework

Best-practice cyber security governance

An overview of how to incorporate cyber security policies and governance into your organisational processes. (Intermediate Level)

Infoxchange
Cybersecurity
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Regulatory

Care Minutes in Residential Aged Care

Mandatory care minute targets requiring residential aged care providers to deliver a minimum amount of direct care time per resident per day — including registered nurse time. A key workforce and quality compliance obligation.

Australian Government Department of Health and Aged Care
Aged CareGovernance
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Standard

Clinical Care Standards

Evidence-based statements describing the care patients should be offered for specific clinical conditions. Designed to reduce unwarranted variation.

Australian Commission on Safety and Quality in Health Care
Hospital
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Framework

Clinical Coding Practice Framework

National framework for clinical coding practice in Australia — setting out the principles, governance, workforce standards, and quality assurance requirements for accurate and consistent clinical coding.

Independent Health and Aged Care Pricing Authority (IHACPA)
HospitalDigital Health
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Framework

Clinical Governance Standard

The national clinical governance standard covering clinical risk, quality oversight, safety culture, and performance monitoring across health service organisations.

Australian Commission on Safety and Quality in Health Care
HospitalGovernance
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Regulatory

Code of Conduct for Aged Care

The legislated code of conduct setting out the behaviour and standards expected of aged care workers and providers — covering safe, respectful, and person-centred care. Enforceable under the new Aged Care Act.

Aged Care Quality and Safety Commission
Aged CareSupport at HomeGovernance
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Framework

COSO Enterprise Risk Management Framework

The globally recognised framework for enterprise risk management, integrating strategy and performance. Provides principles for designing, implementing, and evaluating risk management across an organisation.

Committee of Sponsoring Organizations of the Treadway Commission (COSO)
Governance
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Framework

Cyber security principles

Strategic guidance on how an organisation can protect their information technology and operational technology systems from cyber threats. These cyber security principles are grouped into six functions.

Australian Signals Directorate
Cybersecurity
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Regulatory

Director Duties and Responsibilities under the Corporations Act

Summary of the key legal duties of directors under Australian law — including duty of care and diligence, good faith, proper purpose, and the duty not to trade while insolvent.

Australian Securities and Investments Commission (ASIC)
Board Director
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Framework

ELDAC Palliative Care

Evidence-based resources supporting aged care providers to deliver quality palliative care and end-of-life care within residential and community settings.

End of Life Directions for Aged Care (ELDAC)
Aged Care
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Framework

FHIR (Fast Healthcare Interoperability Resources)

The leading global standard for health care data exchange. FHIR defines how health information is structured, shared, and accessed across systems.

HL7 International
Digital Health
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Standard

Financial & Prudential Standards - Aged Care

Information on how registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

Aged Care Quality and Safety Commission
Aged CareGovernanceSupport at HomeBoard Director
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Framework

Governance Institute of Australia — Good Governance Guide

Comprehensive governance guidance covering board roles and responsibilities, meeting procedures, conflicts of interest, and organisational governance frameworks for directors and company secretaries.

Governance Institute of Australia
Board DirectorGovernance
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Framework

Governance Toolkit: Cyber security

This guidance defines cyber security, outlines your charity's legal obligations, and explains how to manage the risks of cyber attacks. There are also additional resources available, including a cyber security assessment and checklist, as well as templates for your charity's use.

ACNC
Cybersecurity
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Framework

Guidelines for Cyber Security Roles

ASD’s guidelines defining cyber security roles and responsibilities within organisations — including the role of boards and executives in cyber security governance, oversight, and risk management.

Australian Signals Directorate (ASD)
Cybersecurity
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Standard

HL7 International

The global authority for health data interoperability standards — including HL7 v2 messaging, CDA clinical documents, and FHIR. Essential for any organisation working with digital health data exchange.

Health Level Seven International
Digital Health
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Regulatory

Home-Level Care Minutes Performance in Residential Aged Care

Reporting on individual residential aged care home performance against mandatory care minute targets — enabling providers, consumers, and regulators to monitor direct care delivery at the facility level.

Australian Government Department of Health and Aged Care
Aged CareGovernance
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Standard

ICD-10-AM / ACHI / ACS Classification (IHACPA)

Australia’s official clinical coding classification system — covering ICD-10-AM (diagnosis coding), ACHI (procedure coding), and ACS (Australian Coding Standards). The national standard for hospital activity data and casemix funding.

Independent Hospital Pricing Authority (IHPA)
HospitalDigital Health
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Regulatory

Independent Health and Aged Care Pricing Authority (IHACPA)

The national authority responsible for health care and aged care pricing, classification, and costing — including casemix funding models, activity-based funding, and the ICD-10-AM classification system.

Independent Health and Aged Care Pricing Authority
HospitalAged CareGovernance
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Framework

Information security manual

The ISM is intended for chief information security officers, chief information officers, cyber security professionals and information technology managers.

Australian Signals Directorate
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Standard

Integrated Health and Aged Care Services Module

Module supporting integrated care across health and aged care settings — designed to complement the NSQHS Standards and Aged Care Quality Standards for organisations delivering services across both sectors.

Australian Commission on Safety and Quality in Health Care
Aged CareHospitalGovernance
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Standard

International Organization for Standardization (ISO)

The global body for developing and publishing international standards across industries — including quality management (ISO 9001), information security (ISO 27001), and risk management (ISO 31000) frameworks widely adopted in healthcare governance.

International Organization for Standardization
Governance
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Framework

Interoperability Roadmap for Australian Healthcare

Strategic roadmap for achieving seamless, secure data sharing across the Australian health system using FHIR and national standards.

Australian Digital Health Agency
Digital Health
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Framework

National Digital Health Strategy

Australia’s framework for a digitally enabled health system — setting out priorities for secure, interoperable, and consumer-centred digital health.

Australian Digital Health Agency
Digital HealthGovernance
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Framework

National Framework for Digital Health Standards

Establishes a coordinated approach to digital health standards adoption in Australia, including interoperability, terminology, and clinical information standards.

Australian Digital Health Agency
Digital Health
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Standard

National Safety and Quality Health Service (NSQHS) Standards

The eight NSQHS Standards provide a nationally consistent framework for safety and quality in health service organisations. Mandatory for accreditation.

Australian Commission on Safety and Quality in Health Care
HospitalGovernance
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Standard

NDIS Practice Standards

Quality standards for NDIS providers covering rights and responsibilities, governance, service delivery, and the service environment.

NDIS Quality and Safeguards Commission
Governance
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Regulatory

Quality Indicator Program (QI Program)

National program requiring residential aged care providers to collect and report quality indicator data across key care domains — driving transparency and continuous improvement.

Australian Government Department of Health and Aged Care
Aged CareGovernance
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Framework

Quality Standards Resource Centre

The Aged Care Quality and Safety Commission's central hub of guidance materials, quick reference guides, evidence guidance, audit methodology, and self-assessment tools to help aged care providers, governing bodies, and clinical leaders implement and demonstrate compliance with the Strengthened Aged Care Quality Standards.

Aged Care Quality and Safety Commission
Aged CareSupport at HomeBoard DirectorGovernance
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Regulatory

Royal Commission into Aged Care — Final Report

The landmark report with 148 recommendations for reforming aged care in Australia. Essential reading for providers navigating the reform landscape.

Royal Commission into Aged Care Quality and Safety
Aged CareGovernance
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Regulatory

Serious Incident Response Scheme (SIRS)

Framework requiring aged care providers to identify, record, manage, resolve, and report serious incidents — a key compliance obligation.

Aged Care Quality and Safety Commission
Aged CareGovernance
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Regulatory

Single Assessment System

The single assessment system for aged care — streamlining how older Australians are assessed for Support at Home and residential care, replacing multiple assessment pathways with one consistent framework.

Australian Government Department of Health and Aged Care
Support at HomeAged CareGovernance
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Standard

SNOMED CT (Clinical Terminology)

The international clinical terminology standard used for consistent, computable representation of clinical concepts across electronic health records and health information systems.

National Clinical Terminology Service (NCTS)
Digital HealthHospital
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Standard

Strengthened Aged Care Quality Standards

The strengthened standards applying across residential care, home care, and Support at Home — with greater emphasis on clinical care, food and nutrition, diversity, and the aged care workforce. Commenced alongside the Aged Care Act 2024 reforms.

Aged Care Quality and Safety Commission
Aged CareSupport at HomeGovernance
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Regulatory

Support at Home Program

The new Support at Home program replacing the Commonwealth Home Support Programme (CHSP), Home Care Packages, and Short-Term Restorative Care. A single unified program for in-home aged care support from July 2025.

Australian Government Department of Health and Aged Care
Support at HomeAged Care
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Regulatory

Support at Home Program Manual

Operational guidance for providers delivering services under the Support at Home program — covering eligibility, classification, funding, and service delivery requirements.

Australian Government Department of Health and Aged Care
Support at HomeAged Care
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Premium Resource Library

Healthcare regulation in Australia is changing faster than ever. Between strengthened Aged Care Quality Standards, evolving NSQHS requirements, new legislative obligations, and shifting best practice guidelines — staying across what applies to your organisation is a very labour intensive job in itself.

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